Shipping & Returns


Orders are shipped within 48 hours of purchase on weekdays. Orders placed over the weekend will go out on Monday. 

Obsessions Boutique is not responsible for any lost or stolen packages once delivered. If you selected to use Navidum then you have insurance for  lost or stolen packagess and can file a claim.

Obsessions Boutique Return Policy

We hope you love your purchase, but if you don’t, we’re here to help!

We offer Free Returns and happily accept returns of most items within 30 days of the date of purchase for store credit. The items must be in the original unused condition, unworn and unwashed, including deodorant or make-up stains from trying the clothes on.... Items found damaged or used will not be eligible for return. Shoes must be returned in their original box to be eligible for return. Purchase verification is required on all returns. No returns on earrings, clearance, as-is, or final sale items.

The customer is responsible for return shipping costs, unless the item has arrived damaged** 

Returned items that are worn, washed, damaged (except for manufacturer defects), or are past the return period will be refused. The amount refunded includes only the original purchase price of products and does not include original shipping charges. We do not refund shipping charges paid at the time of order.

**If the item arrives damaged or there is a mistake on our part (if you received the wrong item/color/size placed on your original order), we will e-mail a return label to you.

What Do We Accept as Returns?

Your items must be unworn, unwashed, in new condition to be eligible for a return. No returns on earrings, clearance, as-is, or final sale items. These items will be clearly marked at the time of sale.  You must request a return within 14 days of purchasing your item to obtain a return authorization.  Any unauthorized returns will be returned at sender's expense.

The product’s color representation online may vary from the exact color of the merchandise due to photography lenses, lighting conditions, and computer monitor used. Clothing patterns may also vary. These differences do not qualify as defects or damages and will be subject to the same return policies as all other products. We must receive your return within 15 days of the date you request a return via email.  Returns not received within 15 days of a return request and not received within 30 days of purchase, will be automatically cancelled. Cancelled returns will not be processed for store credit and will be shipped back at sender's expense.

  • An item may be exchanged if it is within 30 days of delivery. 
  • If you would like to exchange an item, please let us know via email at Please note that we will treat exchanges like a return.  You will receive a store credit for the amount paid minus shipping to purchase the item or any item you would like.
  • Discounted "sale" items are final sale and cannot be returned or exchanged.
  • Please note, exchanges will have a fee of $3.99 to $6.99 depending on the weight of the item. 

How to Return/Exchange an Item:

  1. Email with the order number.
  2. You will be sent an email with return instructions after your return has been requested.
  3. Obsessions Boutique does not refund the cost of original shipping. We must receive your return within 15 days of the date you request a return. Returns not received within 15 days of a return request will be automatically cancelled. Cancelled returns will be returned to sender, at sender’s expense.
  4. Simply ship the item(s) to the address below with your order number and email address attached. Once received, we will credit your account.

Obsessions Boutique

Attn Returns

2711 W River Park Way

Lehi, UT. 84043

If you have any other questions concerning your order feel free to contact us at